Our company has been providing Taxi service in Richmond and the Vancouver International Airport for many years. We take Passengers to Vancouver, Richmond, Burnaby, Coquitlam, Surrey, Delta, North Vancouver, West Vancouver, Whistler the Ferry's at Tsawwassen and Horseshoe Bay and the Cruise Ships.
Booked a cab via the app on Wednesday night for Tuesday early morning pickup - booking was confirmed...Got a call from the dispatcher 13 minutes before the cab was supposed to pick me up, telling me he had no cabs. Then said I should have called him as well - seriously, what’s the point of an app!?!?! Worst service ever!!!! DO NOT USE KIMBER CABS EVER!!!
Called taxi for trip from Ikea to Vancouver, dispatcher answered promptly and was courteous. Told me to wait for about 15 min. Taxi arrived 10 min. later and helped me load my goods. Asian driver asked for the shortest route to my destination and had a pleasant conversation with him all the way, he was very nice and helpful, the trip was very pleasant. Would call them again if I need a taxi