This is absolutely horrendous service. Pacific West came to our building in Yaletown to 'fix' a water pipe issue. Upon leaving, the issues were worse! There is CURRENTLY limited hot water which we have been told will take 2 WEEKS to fix. This wasn't an issue UNTIL Pacific West came to our building (583 Beach Cres). The initial issue post service was that we had EXTREME hot water and no cold water after the service was done. And then when they returned to fix that issue, we had little hot water.