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Failure to call me about my dogs new meds for over a month despite repeated calls to them. My dog has epilepsy so this is a BIG deal. Harassed me like a debt collector over $22 without even giving me 24 hours to pay it. Have messed up sending my dogs new dose amounts to my family vet multipul times. I used to reccomend this place to everyone. Now I never will again.
We are not patients at Cavan but our vet was away so had to bring our dog here after another dog attacked us. After waiting untreated at Kawartha Veterinary Emergency Clinic for over six hours, we left and went to Cavan. Upon arrival, we were taken in promptly, our dog was treated and we were sent home with care instructions. The compassion and professionalism shown by Dr. Kalish was second to none. I'm so thankful he treated Linc's injuries as an emergency! Would highly recommend!
Fancy new office. Disinterested service. Waited two weeks for appointment rearranged my schedule to attend. Left waiting 1 1/2 hours before giving up. Why bother booking appointments at all?
Positively HORRIBLE experience! They nearly killed my dog. I waited 3 days for follow up only to need emergency surgery. And then they gave my dog KENNEL COUGH (and handed me the bill for his treatment!).
HORRIBLE VET PRICES ARE HIGH HORRIBLE SERVICE AND VERY RUDE STAFF.
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