I had the most amazing birthday ever at the Rockwell last Saturday night. It was my 40th Birthday and we had a party of 20. The food was absolutely incredible, I can’t honestly say I have had lobster and a steak that superb. The service was outstanding, the waitresses couldn’t have been more attentive to my friends and family. The restaurant had a real warm and comfortable ambience.
All my guests were very impressed with their food and had raving reviews. One of the members of our party is a frequent diner in fine restaurants and he was extremely impressed with the quality and quantity . I would just like to thank the Rockwell for the most amazing Birthday ever. I would recommend this restaurant to anyone, and I know you will be extremely satisfied with your meal and service.
We have been going to the Rock Dell for many, many years. My very favorite is the veal. The veal is so tender and done to perfection. The QUALITY, QUANTITY AND SERVICE IS OUTSTANDING. I have been reading some of the reviews placed by people who have visited the restaurant, and one in particular got my attention. The couple out for Birthday dinner. They were complaining about the chair being bumped and the food was not to their liking. I would like to inform that couple that you should have asked the Hostess if you could move to another table, I know they would have done their best to accomodate you. As far as your meal, well we all make mistakes, don't we? Sometimes I overcook or under cook things when their is activity going on in my house, and I'm sure you have. I know this restaurant, and they never would have brought your steak back cut into six pieces. Don't you think you are "overdoing" this a bit. In the long run, you both got your meal for free. So this prompts me to ask, "do you do this at other establishments??
We have been to many restaurant from different classes and thoroughly enjoyed ourselves. The atmosphere was amazing not to mention the exceptional service we received and the quality of food for the price was unbelieveable for the quality and quantity of food and would drive the distance to experience it again!:) And we will definitely be dining there again. All meals were roughly $13 to $38 dollars and that included soup, salad, vegatables, and your choice of potato and an enormous meal. By the time we left we also had alot to take with us and were more than satisfied. Myself i had the Surf and turf and the lobster tail was the largest i have ever had, must have been at least 10 oz. and the filet migon was just so tender it melted in my mouth. We celebrated a birthday that day and they made it a memorable experience for us all. It was nice to see that the Surf and turf was served with the highest quality steak as opposed to ny striploin or any other, that made my dinner as good as it gets. You can tell that this family business is run in a professional and orderly manner and having been in business for 30 years speaks for itself. Thank you Rockdell you should be awarded for you dedication in dining. Thanks Chantal for your exceptional service and looking forwatrd to seeing you again! Cheers!!:)
Liver and onions is one of my absolute favourite dinners so when friends said that the Rock Dell Steak House served a very tasty liver & onions I simply had to try it.
My liver arrived raw in the middle. It was not a very pleasant thing to try to eat raw liver. We ended up paying for our meal but we left without eating. The waitress did not seemed concerned that the meat was raw or that we had not eaten our dinners. I guess they must be used to the cook under cooking meat and no one eating it. I don't know if I'll go back.
It was my birthday and we made reservations. We had eaten here before and liked the restaurant and the food. They seated us right next to the bar area and every time a server passed by they would nudge my husband's chair. He has some very painful medical conditions and each time he was jostled it would send shooting pain through his body. As a consequence he had to take more of his pain medication.
When our steak arrived we cut into them and were horrified to see a pool of blood seep out onto our plates. I ordered medium and he ordered medium well. We both told the server we couldn't eat it and to please take it away. Another server (owner or hostess?) came over and apologized then asked me to put the steak on my bread plate which I did. When the server came back over I had to ask her to please remove the blood filled dinner plates as it was making my stomach churn. She did. She said they would not charge us for the steaks.
Our steaks were returned, mine on a bread plate, cut into about six different pieces. I was so upset and grossed out that I couldn't touch the steak. The server came back over to again apologize. I was so upset that I began to cry. I told her that (a) the table they placed us at was terrible, in a high traffic area and my husband was in a lot of pain from his chair being constantly bumped and (b) it was my birthday and we had intended to have a romantic dinner and (d) I was so grossed out by the blood on my plate that I could not take one bite of the steak nor could I eat my lobster tail or baked potato, etc. My husband had hardly eaten anything as he had lost his appetite.
We received another apology and were not charged anything which was nice but our appetites and our evening which was my birthday celebration) was ruined.
My husband says he will never go back there again, I would like to try them again if they could assure me that an incident like this would not occur again. You would think a steak house would know that steak can not be recooked without making it tough. They should have brought a new steak, not reheat the one they had screwed up and hack it into numerous pieces to see if it was cooked!
