I called 2 different times on Wednesday and Thursday, . including leaving a message to try to make an appointment. No call back. Tried again today, she finally answered and I got a rude, "no I'm busy" answer to every day I asked for instead of suggesting her nearest available appointment. I was then told I would be charged extra if I had "a lot of hair". This woman needs to either work on her people skills, or hire a receptionist.