Interesting review by anu3984. I needed to catch a flight at Dorval. I live 5 blocks from the Panama Taxi station. After 3 calls, I finally got the cab after waiting 45 minutes in sub zero temperatures. Had I known, I could of walked to the cab. Their excuse, "Oh, we sent the cab to Longueuil instead of Brossard" P.S. by the time he arrived, it was a full blown rush hour. Missed my flight.
i called for a cab at 7:20 am this morning and was told that it would arrive within ten minutes at my condo building (a prominent building in brossard)...I had an important meeting at work at 8:00 am and live less than five minutes away so had ample time to make it into my meeting...
I went downstairs right away and waited for my cab, calling them at 7:35 when it hadn't arrived.. the woman told me the cab was on my street already and would be there in less than 20 secs- 5 minutes later the cab hadn't arrived so I called back and was told that the cab hadn't found my building ( hard to believe since all cabs I' ve taken so far recognize this condo building very well as its a fairly large structure) but they would send a new cab which would arrive in 2 miinutes... at 7:45 i called again as I was beginning to get close to my meeting time- at this point i was again told that the cab was a minute away. Called back in five minutes and the woman hung up on me. I was a little frustrated at this point so I called back immediately and was told to go outside on the street ( I have a driveway leading tothe condo) as the cab would be arriving any second and it would speed up the process. I waited on the street for 10 minutes in the freezing cold at which point I knew I wasnt going to make it to my meeting in time but was hoping to be just a few minutes late. This time when I called them back the woman rudely responded: "Ask the cab driver what happened because I have no way of getting in touch with him".... Extremely upset, I got on the bus which had arrived just then and was hlf n hr late for the meeting...
I would strongly emphasize this company's unreliability and very unprofessional service. I am definitely not going to use their services in the future and recommend that others do so with caution